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| System Center 2012 Service Manager Unleashed |
 Sams has published System Center 2012 Service Manager Unleashed. This comprehensive resource will help you automate and optimize all facets of service management with System Center 2012 Service Manager. Expert consultants offer deep “in the trenches” insights for improving problem resolution, change control, release management, asset lifecycle management, chargeback, and more. You’ll learn how to implement high-value best practices from ITIL and the Microsoft Operations Framework.The authors begin with an expert overview of Service Manager, its evolution, and its new capabilities. Next, they walk through overall planning, design, implementation, and upgrades. Then, to help you focus your efforts, they present stepwise coverage of all topics in each feature area, linking technical information about Service Manager with essential knowledge about the technologies it depends on... Continue reading: System Center 2012 Service Manager Unleashed from Sams Publishing in News. - Comments (Reply To Topic) - 
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